Privacy Policy
Written in plain language. This page is a draft under legal review, and we will update it if the review changes anything.
SheetsBat is a spreadsheet app in your browser. This policy explains what we collect when you use it, why we collect it, who helps us run the service, how long we keep it and the choices you have. We do not sell your personal information, and we do not use your workbooks to train AI models.
Your OfficeBats account
You sign in to SheetsBat with an OfficeBats account, the one account for every Bats app. OfficeBats holds your sign in details, plan, billing, AI credit wallet and the shared Drive, under the OfficeBats privacy policy. SheetsBat receives your account id, username, display name, email address and plan so it can show your workbooks, apply your plan limits and let others share with you.
What we collect
Workbooks
- The workbooks you create, import or copy: cells, formulas, formatting, charts, comments, notes and settings.
- Version history of each workbook, kept for the period your plan includes.
- Who owns each workbook, who it is shared with, their roles, and the share links you create.
Files you import or export
Files you import are read to build a workbook and are not kept after the import finishes. Files you export to your Drive are stored in your OfficeBats Drive.
Guest sheets
Without an account, a sheet you open at /new lives only in your browser's local storage. It is not sent to us unless you create an account and choose to save it.
Technical information
- IP address, browser type and request logs, used for security, rate limiting and fixing problems.
- Error reports from your browser when a page fails, without the contents of your workbooks.
- Counts of how much you use plan limited features, such as AI actions, so limits and credits work.
- If you accept analytics cookies: usage statistics from Google Analytics, such as pages visited, device and browser, and approximate location (see Cookies).
How we use it
- To run SheetsBat: store, calculate, sync and share your workbooks, and show them to the people you choose.
- To apply your plan, limits and AI credits.
- To keep the service secure, prevent abuse and fix errors.
- To answer you when you contact us.
We do not show ads and we do not sell or rent personal information.
SheetsBat AI
AI features run only when you ask for them. When you do, SheetsBat sends the context the task needs, such as the sheet name, column headers, a sample of rows, the selection or the formula to explain, to an AI model provider that processes it on our behalf and returns the result. We do not send your account details with the request. We keep a record of each AI action (the task, its size and the credits used) for billing and abuse prevention, not the content of your workbook. We do not use your workbooks to train AI models.
Service providers
We use a small number of providers to run SheetsBat. Each one only gets what it needs to do its job.
- Cloud hosting for the application servers.
- A managed database for workbook metadata, sharing and usage records.
- Object storage for workbook snapshots and version history.
- Cloudflare for network security, caching and DNS.
- An email provider for share invitations and notices.
- An AI model provider for SheetsBat AI requests, as described above.
- OfficeBats for accounts, billing, the AI credit wallet and the Drive.
- Google (Google Tag Manager and Google Analytics) to understand how the site is used, only after you accept analytics cookies. It receives pages visited, device and browser, approximate location and analytics cookie identifiers, never the contents of your workbooks.
Retention and deletion
- Workbooks are kept until you delete them. Workbooks in the trash are deleted for good after 30 days.
- Version history is kept for 7 days on Free and 365 days on Pro and Business.
- Sign in sessions expire after 14 days.
- Usage counters are deleted after about 40 days.
- When you delete your OfficeBats account, your SheetsBat workbooks, versions, links and memberships are deleted too.
Your rights
Depending on where you live, including under the GDPR, the UK GDPR, the CCPA and PIPEDA, you may have the right to access, correct, export or delete your personal information, and to object to or restrict some processing. You can download any workbook as .xlsx at any time, and delete workbooks and your account yourself. For anything else, contact us and we will answer within 30 days.
Security
Connections use HTTPS, stored data is encrypted at rest by our providers, and access to production systems is limited to the people who run the service. See the Security page for more.
Children
SheetsBat is not meant for children under 13, or under 16 where local law requires it, and we do not knowingly collect their information.
Changes
If we change this policy in a way that matters, we will update the date above and tell signed in users in the app before the change takes effect.
Contact
Questions or requests: [email protected].